Hi, thank you for reaching out to the Microsoft Q&A forum. I’m happy to help.
- Are you using Windows 10 or 11?
- What is the make and model of your device?
In the search bar, type MSINFO32 and hit Enter.
Please share a screenshot of that window.
Please try the steps below:
Press Windows + X and choose Windows PowerShell (admin).
Copy and paste the command below(one at a time) and press ENTER.
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Netsh winsock reset
net localgroup administrators localservice /add
fsutil resource setautoreset true C:\
netsh int ip reset resetlog .txt
netsh winsock reset all
netsh int 6to4 reset all
netsh int ip reset all
netsh int ipv4 reset all
netsh int ipv6 reset all
netsh int httpstunnel reset all
netsh int isatap reset all
netsh int portproxy reset all
netsh int tcp reset all
netsh int teredo reset all
netsh int ip reset
netsh winsock reset
Restart your PC.