Acabo de comprar una licencia y al activar me da un error

Question

Acabo de comprar una licencia y al activarla me da un error

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

1. May I know which Office edition you’re trying to activate? (E.g., Office Home 2024, Office Professional Plus, Office 365, etc.)
2. Also, could you please confirm where you purchased the product key, from the Microsoft Store or a third-party retailer?
3. What is the exact error message you receive when you try to redeem or activate Office with that product key?