Recuperación de correo

Question

Buenas tardes, estoy intentando recuperar mi correo antiguo el cual es ******@hotmail.com

Estoy teniendo varios inconvenientes ya que no me acuerdo de la contraseña y el celular al que esta asociado ya no solo que no lo tengo, sino que así mismo el número fue dado de baja por la compañía telefónica. Cuando intente recuperar el correo me hizo la pregunta de seguridad y aunque se que la conteste bien no fue suficiente para recuperar el correo, puedo proporcionar información sobre el mismo, tanto contraseñas antiguas como el único correo del cual me acuerdo haber mandado un correo. No eh podido llegar a comunicarme con nadie vía chat, pero me gastaría saber si hay algún correo donde pueda explicar mi situación y agregar la información que tengo sobre ese la cuenta que quiero recuperar. Sería de suma importancia para mi poder recuperar el correo, ya que esta asociado a cuentas importantes. Desde ya, muchas gracias.

Answer 1

Hi,

Please try selecting “Show more verification methods” on the verification page. You might have an alternate contact option available. If no other methods are listed or available, choose “I don’t have any of those.” This will begin the process of adding a new contact method.

Please note that updating your contact information requires a 30-day waiting period. I know this can be frustrating. This waiting time is a key part of Microsoft's security measures. It helps protect your account in case someone tries to change your contact details without your permission. While I understand it may be inconvenient, it’s designed to keep your personal information safe.

If you do not have this option, you need to fill out the Recovery Form again. Please keep trying as many times as you want, up to two times per day.

If you have already attempted to recover your Microsoft account multiple times but were unsuccessful due to insufficient information, please contact Microsoft Support for further assistance. Be sure to include the details of your recovery attempts, especially if your requests were denied despite providing accurate information.

Click on this page:  Contact - Microsoft Support 

Please follow the steps below to contact Microsoft Online Support.

• Go to the Microsoft Support page and search for “account locked.”
• Scroll down and click “Sign in to contact Support.”
• Sign in using a different personal Microsoft account.
• Under Products & Services, choose “Other Products.”
• Under Categories, select “Manage account security” and click Confirm.
• Click “Chat with a support agent in your web browser” to start a live chat.

If you require further assistance, please don't hesitate to let me know.

Stay Safe! If you require further assistance, please don't hesitate to let me know.

Stay Safe!