Delete a family, product, or bundle (Sales Hub)

To stop selling a product, bundle, or family, delete it. If you delete a parent family, its child products, families, and bundles are also deleted.

Important

You can't restore a deleted product record. If you don't want to delete a product record but want to temporarily remove it from the catalog, then retire the product record.

Delete a product record

1. Depending on the sales app that you're using, do one of the following:

   • If you're using the Sales Hub app,
     1. Select Change area at the lower-left corner of the site map, and then select App Settings.
     2. In the Product Catalog area, select Families and products.
   • If you're using the Sales Professional app,
     • Select Products from the site map.

2. Select or open a product family, product, or bundle record you want to delete, and on the command bar, select Delete.

   

3. In the Confirm Deletion dialog box, select Delete.

   

Note

Products or bundles can't be deleted if they are associated with an existing quote, order, or invoice.

Can't find the feature in your app?

There are a few possibilities:

• You don't have the necessary license to use this feature. Check out the comparison table and the licensing guide to see which features are available with your license.
• You don't have the necessary security role to use this feature.
  • To configure or setup a feature, you need to have the Administration and customization roles
  • To use sales-related features, you need to have the Primary sales roles
  • Some tasks require specific Functional roles.
• Your administrator hasn't turned on the feature.
• Your organization is using a custom app. Check with your administrator for exact steps. The steps described in this article are specific to the out-of-the-box Sales Hub and Sales Professional apps.

Related information

Set up a product catalog: Walkthrough
Create a product family