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Document building blocks may be missing in a template that is part of a workgroup template in Word 2010

Symptoms

In Microsoft Office Word 2010, document building blocks may be missing in a template that is part of a workgroup template.

Important

This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, see Windows registry information for advanced users.

Cause

This issue occurs because the workgroup path for building block templates differs from the path for regular templates.

Workaround

To work around this issue, use one of the following methods:

Method 1

Warning

Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Use Registry Editor to set the SharedDocumentParts key in the following registry subkey to the path of the shared template:

  • Office 2010: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Common

To do so, follow these steps:

  1. select Start, select Run, type regedit, and then select OK.

  2. Locate and then select the following key in the registry:

    • Office 2010:HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0
  3. On the Edit menu, point to New, and then select Key.

  4. Type Common, and then select ENTER.

  5. Locate and then select the following key in the registry:

    • Office 2010: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0
  6. On the Edit menu, point to New, and then select Key.

  7. Type General, and then select ENTER.

  8. On the Edit menu, point to New, and then select String Value.

  9. On the Edit menu, select Modify.

  10. Type SharedDocumentParts, and then select OK.

Note

Set the key string value to \\server\share.

Method 2

Turn on the Group Policy to set the shared location for templates. To do this, follow these steps:

Note

The steps in Method 2 result in the same registry setting as in Method 1.

  1. Download and then install the Administrative Templates from the 2010 Office Resource Kit.

  2. Copy the office14.adm file to the folder: c:\windows\inf.

  3. Select Start, select Run, type gpedit.msc, and then select OK.

  4. In the Group Policy Object Editor, right-click Administrative Templates under User Configuration, and then select Add/Remove Templates.

  5. In the Add/Remove Templates dialog box, select Add, for Office 2010 type c:\windows\inf\office14.adm in the File name box, and then select Open.

  6. Select Close to close the Add/Remove Templates dialog box.

  7. In the Group Policy Object Editor, expand Administrative Templates under User Configuration, expand Microsoft Office 2010 system, and then select Shared paths.

  8. In the Shared Paths pane, double-click Workgroup build blocks path.

  9. In the Workgroup build blocks path dialog box, on the Setting tab, select Enable radio-button, and then type location of the building blocks in this format \\server\share.

More information

Steps to reproduce this issue

To reproduce this issue, follow these steps:

  1. Create a template that contains one or more building blocks. To do this, follow these steps:

    1. Start Word 2010.

    2. Select the Microsoft Office Button, and then select New.

    3. In the New Document dialog box, select Installed Templates.

    4. In the Installed Templates pane, double-select a template name.

    5. Select an area of the template in which you will create a building block.

    6. Select the Insert tab, select Quick Parts, and then select Save Selection To Quick Part Gallery.

    7. In the Create New Building Block dialog box, type BuildingBlockName in the Name box.

    8. Select GalleryName from the drop-down box for Gallery, and then select CategoryName from the drop-down box for Category.

    9. Select the template name from step d under the Save in drop-down box, and then select OK.

      Note

      Repeat steps a to i to store all the building blocks that you want to share.

  2. Create a folder structure, such as \\server\share, and then share the folder that you will use for your workgroup location.

  3. Copy the template that you created in step 1d to the shared folder that you created in step 2.

  4. Set the workgroup templates to the \\server\share location. To do this, follow these steps:

    1. Select the Microsoft Office Button or File Tab, and then select Word Options.
    2. In the Word Options window, select Advanced, and then select File Locations.
    3. In the File Locations dialog box, select Workgroup templates, and then select Modify.
    4. In the Modify Location dialog box, type \\server\share in the Folder Name box, and then select OK.
    5. Select OK to close File Locations dialog box.
  5. Set Word to trust the location in which templates that contain building blocks are stored. To do this, follow these steps:

    1. Select Microsoft Office or File, and then select Word Options.
    2. In the Word Options window, select Trust Center, and then select Trust Center Settings.
    3. In the Trust Center dialog box, select Trusted Locations, click to enable Allow trusted locations on my network (not recommended), and then select Add new location.
    4. In the Microsoft Office 2010 Trusted Location dialog box, type \\server\share in Path text box, select to enable Subfolders of this location are also trusted, and then select OK.
    5. Select OK to close the Trust Center dialog box.
    6. Select OK to close Word Options.