I can't find folders anymore in OneDrive, only recently used files.

Question

I can't find my folders from Onedrive, seems to me that the whole folder structure is missing. All I can see is a list of files that I have recently opened. When I search a folder with the search function, it shows all the relevant folders in the predictive search results. But, when I click a folder name in the search results, the folder doesn't open and only thing that opens is an empty page. Before this happened there was a short period of time when I wasn't logged in to Onedrive, approximately 2 weeks.

Answer 1

Hello, I’m Ajibola and I’m happy to help.

“In this article (https://support.microsoft.com/office/find-lost-or-missing-files-in-onedrive-0d929e0d-8682-4295-982b-4bd75a3daa01)

Search for your files on OneDrive.com If you need to search all files and folders, but you have Files On-Demand enabled or you're only syncing certain folders, you can do your search online. 1. Sign in to the OneDrive website at https://www.onedrive.com. 2. Use Search Everything to look for your files. You can either search for a file by name or you can scroll through the list of files that display.

Note: Files in your Vault don't appear in search results. Your Vault is a location in the cloud that's protected by identity verification, and it's available only for home and personal plans. If you have it, you'll see it in the OneDrive My Files folder. Look in the Recycle bin 1. On the left side of the page, select Recycle Bin.

2. If you find the item you're looking for, select it and choose Restore at the top of the page. If you can't find the item in a long list, you can choose to Restore all items at the top of the page. Note: Files deleted from your Personal Vault only show up in your recycling bin if your Personal Vault is unlocked before you check the recycle bin. You can unlock the Personal Vault and see those items if you select Show Personal Vault items in the recycle bin. If you don't see this option, your Personal Vault may already be unlocked.
3. Microsoft 365 subscribers can restore their entire OneDrive to a previous time. You can use Files Restore to undo all the actions that occurred on both files and folders within the last 30 days. Learn more about Restoring your OneDrive. If you delete something from the recycle bin, your admin may be able to restore it. See Manage the Recycle Bin of a SharePoint site.

If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

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Kind regards.

Ajibola.