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What's new and planned for Microsoft 365 Copilot for Sales

This topic lists features that are planned to release from April 2024 through September 2024. Because this topic lists features that might not have released yet, delivery timelines might change and projected functionality might not be released. For more information, see Microsoft policy.

In the General availability column, the feature is delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features are released for public preview or early access and for public preview, early access, and general availability.

Application experiences

Microsoft 365 Copilot for Sales experiences connect CRM systems across Microsoft 365 surfaces, so sellers stay productive within the flow of work.

Feature Enabled for Public preview General availability
Enable or disable attachment saving for emails and meetings Admins, makers, marketers, or analysts, automatically - Aug 30, 2024
Suggest updates to CRM opportunity Users, automatically - Aug 1, 2024
Prepare for a sales meeting with Copilot in Microsoft Word Users, automatically Apr 1, 2024 -
Extend Microsoft Copilot for Sales Users, automatically May 31, 2024 -
View key sales information Users, automatically Apr 1, 2024 Apr 1, 2024
Create meeting follow-up emails from meeting summary Users, automatically - Aug 20, 2024

Extensible experiences

Experiences that you can extend with connectors for data, enrichments, and insights to suit your organization's needs.

Feature Enabled for Public preview General availability
Get a simpler sign-in experience for Copilot for Sales extensions Admins, makers, marketers, or analysts, automatically Sep 16, 2024 -
Sign in to partner applications from Copilot for Sales easily Users, automatically Apr 15, 2024 -
Use Microsoft Copilot Studio to extend Copilot for Sales Admins, makers, marketers, or analysts, automatically Jun 10, 2024 -
Use Copilot Studio to enable partner application integrations Admins, makers, marketers, or analysts, automatically Jun 10, 2024 -

Microsoft Outlook experiences

Experiences in Microsoft Outlook that empower sellers to efficiently and effectively communicate throughout the sales process.

Feature Enabled for Public preview General availability
View Teams meeting recaps in recent communications Users, automatically - Aug 19, 2024
Integrate Copilot for Sales with Outlook email drafts Users, automatically - Apr 1, 2024
Integrate Copilot for Sales with Outlook email summaries Users, automatically - Apr 1, 2024
Search, view, and edit CRM records directly in Copilot for Sales Users, automatically - May 31, 2024
Automatically save attachments when saving emails to CRM Users, automatically - Jun 30, 2024
Track more fields as part of saving emails or events to CRM Users by admins, makers, or analysts - Jun 30, 2024
Catch up on recent customer communications Users, automatically - Jun 26, 2024
Date and time support for CRM record creation and editing Users, automatically - Aug 19, 2024
Enhanced user experience for recent communications Users, automatically - Jul 29, 2024

Microsoft Teams experiences

Experiences in Microsoft Teams that help sellers with sales collaboration and effective customer communication.

Feature Enabled for Public preview General availability
View sales information with Copilot in Microsoft Teams during meetings Users, automatically Jun 11, 2024 Jun 11, 2024
Access real-time data during Teams meetings Users, automatically - Apr 15, 2024
Show AI-generated entity summaries when sharing CRM records Users, automatically - Apr 15, 2024
Collaborate with sales teams using AI-powered planner tasks Users, automatically May 20, 2024 Jul 24, 2024
Support sellers with Copilot for Sales mobile experiences in Teams Users, automatically - Apr 30, 2024
Sign in to Copilot for Sales from Microsoft Teams Users, automatically - Aug 19, 2024
  • Opt into some features as part of early access on February 5, 2024, including all mandatory changes that affect users. For more information, see Early access FAQ.

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and enable automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and enable automatically.

  • Users by admins, makers, or analysts: These features require administrators, makers, or business analysts to enable or configure them for users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide. For more information about geographic areas and datacenters (regions), see the Dynamics 365 and Microsoft Power Platform availability page.