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Organizational knowledge for internal and external use.
Note
The Microsoft Dynamics 365 Customer Service Knowledge Article (KnowledgeArticle) table extends the Microsoft Dynamics 365 Knowledge Article (KnowledgeArticle) table.
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
- knowledgearticle_msdyn_bookingalerts
- knowledgearticle_msdyn_ocoutboundmessages
- knowledgearticle_msdyn_ocvoicemails
knowledgearticle_msdyn_bookingalerts
Many-To-One Relationship: msdyn_bookingalert knowledgearticle_msdyn_bookingalerts
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | knowledgearticle_msdyn_bookingalerts |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
knowledgearticle_msdyn_ocoutboundmessages
Many-To-One Relationship: msdyn_ocoutboundmessage knowledgearticle_msdyn_ocoutboundmessages
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocoutboundmessage |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | knowledgearticle_msdyn_ocoutboundmessages |
| IsCustomizable | False |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
knowledgearticle_msdyn_ocvoicemails
Many-To-One Relationship: msdyn_ocvoicemail knowledgearticle_msdyn_ocvoicemails
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_ocvoicemail |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | knowledgearticle_msdyn_ocvoicemails |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
See also
Dataverse table/entity reference
Dataverse Web API Reference
knowledgearticle