Bonjour.
Après plusieurs tentatives de compréhension du phénomène chez notre client, je m'en remets à vous afin de comprendre la situation.
En effet, les formulaires de contact du site de notre client arrivent tous en tant qu'indésirables alors que la configuration est identique à la plupart de nos autres clients (enregistrements SPF, script utilisé, etc...).
SPF : "v=spf1 mx include:spf.sendinblue.com include:spf.protection.outlook.com ~all"
A l'analyse des en-tête, je ne constate aucunes erreurs d'où l’incompréhension. Lorsque je teste le même formulaire
mais envoyé sur notre boite, aucun soucis, l'email n'est pas considéré comme indésirable.
Merci d'avance pour votre retour.
Cordialement, Alexandre
Voilà un exemple d'entête :
Received: from MRXP264MB0181.FRAP264.PROD.OUTLOOK.COM (2603:10a6:100:19::27)
by PR0P264MB0153.FRAP264.PROD.OUTLOOK.COM with HTTPS via
PR0P264CA0111.FRAP264.PROD.OUTLOOK.COM; Thu, 20 Feb 2020 08:51:30 +0000
Received: from PR0P264CA0057.FRAP264.PROD.OUTLOOK.COM (2603:10a6:100:1d::21)
by MRXP264MB0181.FRAP264.PROD.OUTLOOK.COM (2603:10a6:500:1d::10) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2750.18; Thu, 20 Feb
2020 08:51:28 +0000
Received: from PR2FRA01FT012.eop-fra01.prod.protection.outlook.com
(2a01:111:f400:7e18::206) by PR0P264CA0057.outlook.office365.com
(2603:10a6:100:1d::21) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2750.17 via Frontend
Transport; Thu, 20 Feb 2020 08:51:28 +0000
Authentication-Results: spf=pass (sender IP is 213.32.189.66)
smtp.mailfrom=mail.arobase.alsace; stores-smd.fr; dkim=pass (signature was
verified) header.d=mail.arobase.alsace;stores-smd.fr; dmarc=fail action=none
header.from=gmail.com;compauth=none reason=405
Received-SPF: Pass (protection.outlook.com: domain of mail.arobase.alsace
designates 213.32.189.66 as permitted sender)
receiver=protection.outlook.com; client-ip=213.32.189.66;
helo=mail.arobase.alsace;
Received: from mail.arobase.alsace (213.32.189.66) by
PR2FRA01FT012.mail.protection.outlook.com (10.152.48.105) with Microsoft SMTP
Server id 15.20.2750.18 via Frontend Transport; Thu, 20 Feb 2020 08:51:28
+0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mail.arobase.alsace;
q=dns/txt; s=mail; bh=xoAx613GV1HNrM7bQNuymgq0zoHHE+lG4ei80N3JXMY=;
h=from:reply-to:subject:date:mime-version:content-type:content-transfer-encoding;
b=JbrjMycfPB/oCJsnF7bJtt1f1MhePw1nTNEuO26LEDWTXS7zRpc12u4Eo6lTLV9vk/z7NEe8v0Jo
qyKEnIPzWwqNAGY1CA6HPBbmWZhO9XXr2VRsv+ErcZKX5G/K5gH2EpewUT9vJkFQI/T3NlaytGb2
hPOtYkt9SzVDLm0N8pg=
X-Mailin-EID: NDYzMjQ0MTR%2BY29udGFjdEBzdG9yZXMtc21kLmZyfjxjMjBlZGM1NjRlYTI5MDAxYzllYzc1NjQ4MDQxNmVmZUB3d3cuc3RvcmVzLXNtZC5mcj5%2BbWFpbC5hcm9iYXNlLmFsc2FjZQ%3D%3D
To: =?UTF-8?Q?Stores_SMD?= <******@stores-smd.fr>
Date: Thu, 20 Feb 2020 09:51:27 +0100
Subject: Stores SMD - Formulaire de contact Alexandre NEST
Message-Id: <******@smtp-relay.sendinblue.com>
Origin-messageId: <******@www.stores-smd.fr>
Return-Path: bounces-46324414-contact=stores-smd.fr@mail.arobase.alsace
Reply-To: Alexandre NEST <******@gmail.com>
X-Priority: 3
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Content-Transfer-Encoding: quoted-printable
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Feedback-ID: 213.32.189.66:1362013_-1:1362013:Sendinblue
From: =?UTF-8?Q?Alexandre_NEST?= <******@gmail.com>
X-MS-Exchange-Organization-ExpirationStartTime: 20 Feb 2020 08:51:28.2221
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CIP:213.32.189.66;IPV:;CTRY:FR;EFV:NLI;SFV:SPM;SFS:(10001)(199004)(189003)(246002)(76236002)(1096003)(8676002)(356004)(82202003)(76482006)(6916009)(2860700004)(66574012)(558084003)(7596002)(36736006)(6486002)(3450700001)(336012)(42882007)(6512007)(9686003)(5660300002)(73392003)(31686004)(26005)(6506007)(31696002)(956004)(128750200002)(478044003);DIR:INB;SFP:;SCL:5;SRVR:MRXP264MB0181;H:mail.arobase.alsace;FPR:;SPF:Pass;LANG:fr;PTR:mail.arobase.alsace;A:1;MX:1;CAT:SPM;
X-MS-Exchange-Organization-AuthSource:
PR2FRA01FT012.eop-fra01.prod.protection.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 2f9ae5f4-e5f2-40d7-0e32-08d7b5e21300
X-MS-TrafficTypeDiagnostic: MRXP264MB0181:
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X-MS-Exchange-Organization-SCL: 6
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