Connexion OneDrive - Problème de réception du code de vérification

Question

Bonjour,

Je ne parviens pas à me connecter à mon OneDrive, je rentre le bon identifiant et le bon mot de passe mais on me demande un code de vérification. Ce dernier est envoyé à mon adresse mail mais je ne reçois rien, cela fait plusieurs tentatives en quelques jours. Rien dans les spams non plus.

Avez vous une solution svp ?

Answer 1

Hi Baabaazz, Thanks for contacting us and sorry for the inconvenience, After making sure your email address is correct and the verification code was not in the spam or junk folder, make sure that There are no rules or filters that could prevent the verification code from arriving in your email address.

Let me know if this helps or if you need further assistance.

Regards,

Sola

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