problème d'impression avec microsoft print pdf

Question

Bonjour, sous windows 11 dossier word avec doc en PDF incorporé à l'impression les doc PDF sont rognés alors que sur mon ancienne version windows 7 c'est impeccable ? Merci de votre aide

Answer 1

Hi Philippe, this is Kimberly, an independent advisor, I'm glad to assist you today.

Windows 11 (especially 24H2 builds) has known issues where Microsoft Print to PDF may be missing, corrupt, or produce blank/cropped output but here are some fixes:

Install the latest cumulative update (e.g. KB5043178 or KB5060829), these updates restore Print to PDF functionality in affected Windows 11 24H2 systems.

Disable and re-enable the feature via Windows Features:

Go to Turn Windows features on/off, uncheck Microsoft Print to PDF, reboot, then re-enable it. Restart again.

Use PowerShell or DISM:

dism /Online /Disable-Feature /FeatureName:Printing-PrintToPDFServices-Features /NoRestart

dism /Online /Enable-Feature /FeatureName:Printing-PrintToPDFServices-Features /NoRestart

Then restart the spooler (net stop spooler / net start spooler) and reboot.

Run the Printer Troubleshooter (Settings → System → Troubleshoot → Other troubleshooters → Printer) to auto-fix potential print subsystem issues.

Should you have questions, please let me know.

Best regards,

Kimberly