Impossible d'envoyer de mails capacité

Question

Je n'ai aucun moyen d'augmenter mon stockage de mail électronique, de ce fait je suis à 0,0 go alors que je devrait être à 15 go. Aidez-moi, j'ai déjà tout essayé ( ******@live.fr)

Answer 1

Hi enrique, have you tried to free up Microsoft Storage for attachments?

Click the “Outlook (Attachments)” link in the storage settings.

Save any needed attachments to your computer and delete the emails or attachments from the account.

Don’t forget to empty Deleted Items and Recoverable Items to truly release the space.

Wait ~10 minutes, refresh the storage page, and test sending an email.

Also free up mailbox space,

Delete large or unnecessary emails in your inbox, sent items, drafts, and archive folders.

On web: use Sweep, or sort by size to locate large emails quickly.

Then empty Deleted Items and recoverable trash.

Best regards,

Kimberly

Answer 2

Hi enrique, this is Kimberly, an independent advisor, I'm glad to assist you today.

Check storage details on Outlook web

Sign into Outlook.com (use the desktop site).

Click the settings gear → General → Storage.

Here, expand both Email Storage (15 GB) and Microsoft Storage (5 GB) to view usage by folder.

Should you have questions, please let me know.

Best regards,

Kimberly