Ma manette se déconnecte après que mon jeu Steam ou jeu de l'application Xbox fige

Question

Bonjour j'ai ma manette Xbox qui se déconnecte au même moment que mon jeu steam ou je Xbox bug et reste figé sur pc est sa depuis les dernières mise à jour NVIDIA et mise à jour des applications du Microsoft store

Answer 1

Hello Florian,

Thank you for posting in the Microsoft Q&A Forum regarding the recent issues with your Xbox controller disconnecting and Steam games freezing on your PC. I understand how inconveniencing this can be, especially when it coincides with updates from NVIDIA and the Microsoft Store.

This behavior has been reported by several users following recent updates to Windows 11 (version 24H2), NVIDIA drivers, and Microsoft Store apps. The root causes may include:

• Driver conflicts between Xbox controller firmware and updated GPU drivers.
• Steam input misconfiguration or interference from other connected devices.
• Bluetooth instability or power-saving settings affecting wireless controllers.
• Gaming Services or Xbox Accessories app bugs introduced during Microsoft Store updates.

Recommended Fixes:

1. Update Controller Firmware:
   • Connect your controller via USB.
   • Open the Xbox Accessories app from the Microsoft Store.
   • Check for and install any firmware updates.
2. Reconfigure Steam Input Settings:
   • Open Steam > Settings > Controller > General Controller Settings.
   • Uncheck all controller types except “Xbox Configuration Support.”
   • Restart Steam and test again.
3. Remove Conflicting Devices:
   • Go to Device Manager > View > Show hidden devices.
   • Uninstall any unused or duplicate controller entries.
4. Disable NVIDIA Wireless Controller Service:
   • Open Services.msc and locate “NVIDIA Wireless Controller Service.”
   • Right-click and select “Stop” or “Disable”.
5. Check Bluetooth Stability (if using wireless):

• Reinstall Bluetooth drivers.
• Temporarily disable Wi-Fi to reduce interference.
  • Re-pair the controller after rebooting.

1. Roll Back NVIDIA Driver (if issue started after update):

• Use DDU (Display Driver Uninstaller) to remove the current driver.
  • Reinstall a stable version from NVIDIA’s website.

1. Uninstall/Reinstall Gaming Services:
   • Open PowerShell as Administrator and run get``-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   • Then reinstall via Microsoft Store.

Best Regards,

Adaeze || Microsoft Q&A Forum Support