Language note: Although the locale of this thread is set to fr-fr (French), the original post is written in English. Therefore, the response below is also provided in English.
Welcome Challa Sai Krishna Reddy (Directly Inc) to the Q&A forum.
Thank you for your question. The issue you’re experiencing relates to the PlayStation 5 platform and Rockstar Games’ Grand Theft Auto series. Since this product and platform are not developed or supported by Microsoft, we’re unable to provide troubleshooting steps here.
For assistance, we recommend reaching out directly to:
PlayStation Support: for guidance on installing or managing games on your PS5.
Rockstar Games Support: for help with GTA titles, account migration, or game-specific issues.
They will be best positioned to provide accurate support for your situation.
I hope your issue will soon be resolved.
Best regards.