Thanks for reaching out! Try to force Band via Wireless Mode (works even when “Preferred Band” is missing)
Many adapters hide band control under Wireless Mode instead.
Win + X → Device Manager
Expand Network adapters
Right-click your Wi-Fi adapter → Properties
Go to Advanced
Look for:
- Wireless Mode
- 802.11 Mode
- HT/VHT Mode
Set one of these:
802.11a / 802.11ac / 802.11ax → forces 5 GHz
802.11b / g / n → forces 2.4 GHz
Click OK → Restart Wi-Fi.
This bypasses the missing Preferred Band option entirely.
See if this helps. If you need further assistance just let me know.
Best regards,
Kimberly