Sync files with OneDrive in Windows
Applies ToOneDrive for Business SharePoint Server Subscription Edition SharePoint Server 2019 SharePoint in Microsoft 365 Office for business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Admin OneDrive (work or school) OneDrive (home or personal) OneDrive (work or school) operated by 21Vianet OneDrive for Windows SharePoint admin center SharePoint in Microsoft 365 Small Business SharePoint operated by 21Vianet

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Important: Beginning January 1, 2022, we are ending support for selected OneDrive desktop apps running on Windows 7, 8, and 8.1. Learn more.

With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com. If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa. You can work with your synced files directly in File Explorer and access your files even when you’re offline. Whenever you’re online, any changes that you or others make will sync automatically.

This article describes how to download the OneDrive sync app and sign in with your personal account, or work or school account, to get started syncing. If you use Microsoft 365 Apps for business, you can also sync files from your SharePoint sites. If you're not using Microsoft 365 Apps for business, see Sync SharePoint files with the OneDrive for Business sync app (Groove.exe).

Note: For information about syncing files on macOS, see Sync files with OneDrive on Mac OS X.

Note: For more information about how to use OneDrive, see OneDrive video training.

Install and set up

  1. If you're using Windows 10 or 11, your computer already has the OneDrive app installed - skip to step 2.

    If you don't have Windows 10, 11, or Office 2016, install the Windows version of the new OneDrive sync app.

  2. Start OneDrive Setup.

If you have no accounts signed in to OneDrive

If you don’t have an account signed in to OneDrive, use these instructions to start OneDrive.

  1. Select the Start button, search for “OneDrive”, and then open it:

    • In Windows 10 or 11, select OneDrive.

      Screenshot of searching for the OneDrive desktop app in Windows 10

  2. When OneDrive Setup starts, enter your personal account, or your work or school account, and select Sign in.

    Screenshot of the first screen of OneDrive Setup

Key points in OneDrive Setup

There are two screens in OneDrive Setup that are helpful to watch for:

  • On the This is your OneDrive folder screen, select Next to accept the default folder location for your OneDrive files. If you want to change the folder location, select Change location - this is the best time to make this change.

    The This is Your OneDrive Folder screen in the Welcome to OneDrive wizard

  • On the All your files, ready and on-demand screen, you'll see how files are marked to show them as online-only, locally available, or always available. Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your Windows device. Select Next.

    The Files on Demand screen in the Welcome to OneDrive wizard

Note: If you were already syncing OneDrive for work or school to your computer (using the previous sync app) and you've just installed the sync app, you won't see the This is your OneDrive folder or the Sync files from your OneDrive screen during OneDrive Setup. The sync app automatically takes over syncing in the same folder location you were using before. To choose which folders you're syncing, right-click the blue cloud icon in the taskbar notification area, and select Settings > Account > Choose folders.

See and manage your OneDrive files

You're all set. Your OneDrive files will appear in File Explorer in the OneDrive folder. If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive - CompanyName.

Screenshot of OneDrive for Business files in File Explorer

You now have a new white or blue cloud icon (or both) in your notification area and your files are synced to your computer. Your blue cloud icon will appear as OneDrive – CompanyName when you hover over the icon.

OneDrive for Business sync client

Note: Contoso is an example name - yours will show the name of your organization.

Any time you want to change the folders you sync on your computer, right-click that cloud icon in the taskbar notification area, and select Settings > Account > Choose folders. Find other information about your account and change other OneDrive settings from here.

OneDrive add account dialog

Learn more

Need more help?

Important:  Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this  OneDrive for business old iconicon in your taskbar, read this article to learn more. 

Contact support icon

Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Work or school badge

Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

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