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File a support ticket for Dynamics 365 Remote Assist

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युक्ति

Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Learn more: Collaborate with other users and Use spatial annotations on Teams.

Issues with HoloLens

Review support and help options for HoloLens.

Issues with Remote Assist

Create a support request to get help from a Microsoft representative if you encounter an issue with Dynamics 365 Remote Assist.

Try the following before submitting a support request to resolve the issue.

Administrators can follow the instructions to create a support request.

  1. Sign in to the Power Platform admin center at https://admin.powerplatform.microsoft.com/support.

  2. Select Get Help + support in the top left.

  3. Select Dynamics 365 Remote Assist and choose the environment that your issue applies to. Tell us what you need help with and proceed through the support experience.