Certifications

Microsoft 365 Certified: Teams Voice Engineer Expert

Certification details

If you’re a telecommunications professional that knows how to plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams, this expert certification can help you move your career forward.

This certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Microsoft Teams devices, audio/video conferencing, and voice migration.

Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams.

To earn the Microsoft 365 Certified: Teams Voice Engineer Expert certification, candidates must also earn the Microsoft 365 Certified: Teams Administrator Associate certification.

Important

The English language version of this certification was updated on May 4, 2022. Please download the skills measured document on the Exam MS-720 page to see what changed.

Complete one prerequisite

Take one exam

CERTIFICATION EXAM

Microsoft Teams Voice Engineer

Earn the certification

EXPERT CERTIFICATION

Microsoft 365 Certified: Teams Voice Engineer Expert

Skills measured

  • This list contains the skills measured on the exam associated with this certification. For more detailed information, visit the exam details page and download the study guide.
  • Plan and configure Microsoft Teams Phone
  • Optimize network performance
  • Plan and configure Direct Routing
  • Configure and manage Microsoft Teams Phone for voice users
  • Plan and configure Microsoft Teams clients and devices
  • Monitor and troubleshoot Microsoft Teams Phone

Job role: Administrator

Prerequisites: 1 certification

Required exams: MS-720

Important: See details

Go to Certification Dashboard

Two ways to prepare

Items in this collection

    Learning paths or modules are not yet available for this certification

Certification prerequisites

To become a Microsoft 365 Certified: Teams Voice Engineer Expert, you must earn the Microsoft 365 Certified: Teams Administrator Associate certification.

Certification exams

  • MS-720: Microsoft Teams Voice Engineer

    Languages: de en es fr it ja pt-br ru zh-cn zh-tw

    Retirement date:

    This exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone; optimize network performance; plan and configure Direct Routing; configure and manage Microsoft Teams Phone for voice users; plan and configure Microsoft Teams clients and devices; and monitor and troubleshoot Microsoft Teams Phone.

    Price based on the country or region in which the exam is proctored.

    for Microsoft Teams Voice Engineer

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

Certification resources

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Exam Replay

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.

Are you currently certified?

Tech intensity, the speed at which technology continues to evolve, creates skill intensity. Keep your certification active to validate your skills are current with the latest technology updates. Within six months of your certification expiring, you’ll have the opportunity to extend your certification by a year for free.