Compatibility with Microsoft Dynamics CRM 2011
This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2011.
Applies to: Microsoft Dynamics CRM 2011
Original KB number: 3005163
Introduction
It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article doesn't indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.
More information
The products that have a status of TBD are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.
Microsoft Dynamics CRM 2011
The following list of products has been tested or are currently being tested for compatibility with Dynamics CRM 2011. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and is compatible with the listed product.
| Product | Minimum CRM version | CRM build number | Status |
|---|---|---|---|
| .NET Framework 4.0 | RTM | 5.0.9688.583 | Compatible |
| .NET Framework 4.0 PU3 | - | - | TBD |
| .NET Framework 4.5 | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| .NET Framework 4.5.1 | Update Rollup 15 | 5.0.9690.3731 | Compatible |
| .NET Framework 4.5.2 | Update Rollup 17 | 5.0.9690.4150 | Compatible |
| .NET Framework 4.6 | - | - | Not Compatible |
| Active Directory Federation Services in Windows Server 2008 (AD FS 2.0) | RTM | 5.0.9688.583 | Compatible |
| Active Directory Federation Services in Windows Server 2008 R2 | RTM | 5.0.9688.583 | Compatible |
| Active Directory Federation Services in Windows Server 2012 | Update Rollup 13 | 5.0.9690.3432 | Compatible |
| Active Directory Federation Services in Windows Server 2012 R2 | - | - | Not compatible |
| Azure virtual machines (support for Microsoft Azure virtual machines) | - | - | Not compatible |
| Exchange Online (O365) | Update Rollup 5 | 5.0.9688.1533 | Compatible |
| Exchange Online (BPOS) | RTM | 5.0.9688.583 | Compatible |
| Exchange Server 2000 | - | - | Not compatible |
| Exchange Server 2003 SP2 | RTM | 5.0.9688.583 | Compatible |
| Exchange Server 2003 SP3 | RTM | 5.0.9688.583 | Compatible |
| Exchange Server 2007 | RTM | 5.0.9688.583 | Compatible |
| Exchange Server 2010 | RTM | 5.0.9688.583 | Compatible |
| Exchange Server 2010 SP1 | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Exchange Server 2010 SP2 | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Exchange Server 2010 SP3 | Update Rollup 13 | 5.0.9690.3448 | Compatible |
| Exchange Server 2013 | Update Rollup 15 | 5.0.9690.3731 | Compatible |
| Exchange Server 2013 SP1 | Update Rollup 18 | 5.0.9690.4376 | Compatible |
| Firefox | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Google Chrome | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Internet Explorer 6 (no longer supported) | - | - | Not compatible |
| Internet Explorer 7 (no longer supported) | RTM | 5.0.9688.583 | Compatible |
| Internet Explorer 8 (no longer supported) | RTM | 5.0.9688.583 | Compatible |
| Internet Explorer 9 (no longer supported) | RTM | 5.0.9688.583 | Compatible |
| Internet Explorer 10 (no longer supported) | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| Internet Explorer 11 | Update Rollup 17 | 5.0.9690.4150 | Compatible |
| Microsoft Application Virtualization (App-V) 4.6 | - | - | Not compatible |
| Microsoft Office Communications Server 2007 | RTM | 5.0.9688.583 | Compatible |
| Microsoft Office Communications Server 2007 R2 | RTM | 5.0.9688.583 | Compatible |
| Microsoft Report Viewer 2010 | RTM | 5.0.9688.583 | Compatible |
| Microsoft SharePoint 2010 (all editions) | RTM | 5.0.9688.583 | Compatible |
| Microsoft SharePoint 2013 | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Microsoft Office SharePoint Server 2007 | RTM | 5.0.9688.583 | Compatible |
| Microsoft Visual C++ Redistributable 2008 | RTM | 5.0.9688.583 | Compatible |
| Microsoft Visual C++ Redistributable 2010 | Update Rollup 6 | 5.0.9690.1992 | Compatible |
| Microsoft Windows Installer (MSI) 4.5 | RTM | 5.0.9688.583 | Compatible |
| MSXML 4.0 | RTM | 5.0.9688.583 | Compatible |
| Office 2003 SP3 (no longer supported) | RTM | 5.0.9688.583 | Compatible |
| Office 2007 SP2 (Cached-Exchange Mode Only) | RTM | 5.0.9688.583 | Compatible |
| Office 2007 SP3 (Cached-Exchange Mode Only) | Update Rollup 5 | 5.0.9688.1533 | Compatible |
| Office 2010 (Cached-Exchange Mode Only) | RTM | 5.0.9688.583 | Compatible |
| Office 2010 SP1 (Cached-Exchange Mode Only) | RTM | 5.0.9688.583 | Compatible |
| Office 2010 SP2 (Cached-Exchange Mode Only) | Update Rollup 15 | 5.0.9690.3731 | Compatible |
| Office 2013 MSI (Cached-Exchange Mode Only) | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| Office 2013 C2R (stand-lone) (Cached-Exchange Mode Only) | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| Office 2013 C2R (side-by-side with Office 2010)(Cached-Exchange Mode Only) | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| Office 2013 SP1 (Cached-Exchange Mode Only) | Update Rollup 17 | 5.0.9690.4150 | Compatible |
| Office 2016 (MSI install only) (Cached-Exchange Mode Only) | Update Rollup 18 | 5.0.9690.4376 | Compatible |
| Safari | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| SharePoint 2013 | Update Rollup 12 | 5.0.9690.3236 | Compatible |
| Small Business Server 2008 Premium (x64) | RTM | 5.0.9688.583 | Compatible |
| Small Business Server 2008 Standard (x64) | RTM | 5.0.9688.583 | Compatible |
| Small Business Server 2008 Standard | RTM | 5.0.9688.583 | Compatible |
| Small Business Server 2011 Essentials | Update Rollup 3 | 5.0.9688.1244 | Compatible |
| SQL Server 2000 | - | - | Not Compatible |
| SQL Server 2005 | - | - | Not compatible |
| SQL Server 2008 Express Edition SP1 | RTM | 5.0.9688.583 | Compatible |
| SQL Server 2008 Standard SP1 (x64) | RTM | 5.0.9688.583 | Compatible |
| SQL Server 2008 SP2 (x64) | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| SQL Server 2008 SP3 (x64) | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| SQL Server 2008 R2 (x64) | RTM | 5.0.9688.583 | Compatible |
| SQL Server 2008 R2 SP1 (x64) | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| SQL Server 2008 R2 SP2 (x64) | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| SQL Server 2008 R2 SP2 (CTP) (x64) | Update Rollup 8 | 5.0.9690.2243 | Compatible |
| SQL Server 2008 R2 SP3 | Update Rollup 18 | 5.0.9690.4376 | Compatible |
| SQL Server 2008 Reporting Services (pre-Update Rollup 17) | RTM | 5.0.9688.583 | Compatible |
| SQL Server 2008 Reporting Services (post-Update Rollup 17) | - | - | Not Compatible |
| SQL Server 2008 R2 Reporting Services | RTM | 5.0.9688.583 | Compatible |
| SQL Server Compact 3.5 SP2 | RTM | 5.0.9688.583 | Compatible |
| SQL Server Compact 4.0 | Update Rollup 4 | 5.0.9688.1450 | Compatible |
| SQL Server Active/Active Cluster** | Update Rollup 1 | 5.0.9688.1045 | Compatible |
| SQL Server 2012**** | Update Rollup 6 | 5.0.9690.1992 | Compatible |
| SQL Server 2012 SP1 | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| SQL Server 2014 | - | - | Not Compatible |
| Windows 7 (32 bit and 64 bit) | RTM | 5.0.9688.583 | Compatible |
| Windows 7 SP1 | RTM | 5.0.9688.583 | Compatible |
| Windows 8 (requires manual WIF enablement) | Update Rollup 10 | 5.0.9688.2730 | Compatible |
| Windows 8.1 | Update Rollup 17 | 5.0.9690.4150 | Compatible |
| Windows 10 | Update Rollup 17 | 5.0.9690.4150 | Compatible |
| Windows RT | - | - | Not compatible |
| Windows Server 2003 | - | - | Not compatible |
| Windows Server 2008 Standard SP2 (x64) | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2008 Standard R2 | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2008 Enterprise SP2 (x64) | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2008 Enterprise R2 | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2008 Datacenter SP2 (x64) | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2008 Datacenter R2 | RTM | 5.0.9688.583 | Compatible |
| Windows Web Server 2008 SP2 (x64) (front-end role only) | RTM | 5.0.9688.583 | Compatible |
| Windows Web Server 2008 R2 (front-end role only) | RTM | 5.0.9688.583 | Compatible |
| Windows Server 2012 Datacenter or Standard | Update Rollup 13 | 5.0.9690.3432 | Compatible |
| Windows Server 2012 R2 Datacenter or Standard | - | - | Not compatible |
| Windows Web Server 2008 SP2 (x64) (front-end role only) | RTM | 5.0.9688.583 | Compatible |
| Windows Web Server 2008 R2 (front-end role only) | RTM | 5.0.9688.583 | Compatible |
| Windows Vista (x86 and x64) | RTM | 5.0.9688.583 | Compatible |
| Windows XP SP3 (no longer supported) | RTM | 5.0.9688.583 | Compatible |
Note
Active/Active Clustering is supported, but not as a load-balancing configuration.
For a list of support web browsers with Microsoft Dynamics CRM 2011, see Browser compatibility with Microsoft Dynamics CRM 2011.
Notes
- 32-bit versions of Microsoft SQL Server and SQL Server Reporting Services (SSRS) aren't supported.
- Windows Server 2008 installed by using the Server Core installation option isn't supported for installing and running Microsoft Dynamics CRM Server 2011.
- Microsoft SQL Server 2008 Workgroup and Web, Compact, and Express editions of Microsoft SQL Server 2008 aren't supported for running Microsoft Dynamics CRM Server 2011.
- Windows Server 2008 for Itanium-based systems isn't supported for installing and running Microsoft Dynamics CRM 2011.
- The CRM for Outlook client doesn't support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode).
For more information about system requirements, see System Requirements and Required Components in the Microsoft Dynamics CRM 2011 Implementation Guide.