Funzionalità e problemi aggiuntivi relativi alle impostazioni in Microsoft Teams per l'istruzione
Dear Michelangelo Catricalà1,
Based on the information you delivered, it seems you're having trouble signing into Microsoft Account. However, the details were not comprehensive enough for us to better understand the situation. Would you mind sending me more information when you try to log in to provide thorough guidance:
- Did you receive any error message about authentication? Or if there have any error code message, please write down the exact code. It will assist in troubleshooting
- Could the organization's policies restrict your business account from logging into Power Point?
- Is the problem exclusive to the Microsoft desktop app, or does it also occur in the web version?
- Have you tried logging in on different networks or devices?
Could you please send a screenshot of the error or screen you're seeing? This would be greatly appreciated!
On the other hand, I would like to recommend you reaching out to your Office 365 global administrators to contact the Office 365 support team for raising the ticket within Microsoft 365 Admin Center: Get support - Microsoft 365 admin This will help you connect you with the appropriate team to resolve the issue as soon as possible with your urgent situation.
I hope you find this information useful. If you have any more questions or concerns, please don't hesitate to get in touch.
Best regards,
Doris V - MSFT | Microsoft Community Support Specialist