Errore nella ricezine delle mail in entrata

Question

Da una settimana ricevo tutte le mail da un mitente identficato come ___@___.___ e poi tutte le mail sono precedute dal messaggio che vi invio qui sotto. Inoltre il mittente riceve la notifica che il suo messaggio non mi è stato recapitato. Cosa devo fare?

DB5PEPF00014B9E.mail.protection.outlook.com rejected your message to the following email addresses:

___@___.___ (___@___.___)
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.

DB5PEPF00014B9E.mail.protection.outlook.com gave this error:Requested action not taken: mailbox unavailable (S2017062302). [DB5PEPF00014B9E.eurprd02.prod.outlook.com 2024-10-28T09:06:16.455Z 08DCF0C045996124]

Diagnostic information for administrators:

Generating server: PAVP195MB2284.EURP195.PROD.OUTLOOK.COM

___@___.___
Remote server returned '554 5.2.0 STOREDRV.Deliver.Exception:CannotResolveTenantNameException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Failed to resolve tenant name from SMTP address 'which domain is hotmail.com'. CannotResolveTenantNameException: Failed to resolve tenant name from SMTP address 'which domain is hotmail.com'.[EndDiagnosticData] [Stage: PromoteCreateSession]'

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From: Simona Falciano <___@___.___>
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