Impossibile inviare o ricevere messaggi di posta elettronica in Outlook.com

Question

salve, da diverso tempo ho notato che la mia posta indesiderata si riempe, la maggior parte delle mai l riportano nel testo mail non notificabili e riportano tutta una serie di errori. Sono veramente tante e questo fino a poco fa non succedeva.

Delivery has failed to these recipients or groups:

ㅤ@hotmail.com (ㅤ@hotmail.com)The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

Diagnostic information for administrators:

Generating server: CY5P221MB0878.NAMP221.PROD.OUTLOOK.COM

ㅤ@hotmail.com
Remote server returned '532 5.3.2 STOREDRV.Deliver; Missing or bad mailbox Database property'

Original message headers:

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From: francesca curti <c*****@hotmail.com>
To: =?utf-8?B?44WkQGhvdG1haWwuY29t?= <ㅤ@hotmail.com>
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Date: Wed, 9 Oct 2024 10:16:01 +0000
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Answer 1

La risposta è stata tradotta automaticamente. Di conseguenza, potrebbero esserci errori grammaticali o parole insolite.

Cara Francesca Curti

Grazie per aver pubblicato un post nella community Microsoft

Mi sono reso conto che ci sono molte e-mail sulla posta rimbalzata che appaiono nella tua casella di posta spam.

Per aiutarti ulteriormente, ho bisogno che tu condivida con me maggiori dettagli su questo problema

1. Qual è il nome di dominio dell'account di posta elettronica che stai utilizzando? (msn.com/outlook.com/live.com/hotmail.com/gmail.com)
2. Hai questo problema quando invii un'e-mail a un mittente specifico o quando invii tutte le e-mail?
3. Puoi verificarlo inviando un'e-mail al tuo indirizzo e-mail personale e verificare se si verifica lo stesso problema?

Sulla base delle informazioni che hai fornito. Sembra che le tue e-mail vengano inoltrate automaticamente a un indirizzo e-mail strano e insolito e causino e-mail rimbalzate.

Potresti voler controllare le regole della tua casella di posta o l'inoltro nel caso in cui tu abbia impostato alcune regole che inoltrano automaticamente le e-mail in entrata o in uscita a un'altra casella di posta, dove vengono respinte e ricevi un messaggio "non recapitabile" nella cartella spam.

Se stai utilizzando un account Microsoft, accedi a outlook.live.com sul tuo computer e fai clic sull'icona a forma di ingranaggio nell'angolo in alto a destra della pagina per aprire "Impostazioni - Posta - Regole". Controlla anche in "Impostazioni - Posta - Inoltro". 

 

Se ci sono regole e inoltri che sono stati impostati in modo anomalo, disabilitali direttamente.

Inoltre, per garantire la sicurezza del tuo account. Ti consigliamo di modificare la password e di abilitare immediatamente la doppia autenticazione. Per ulteriori informazioni e impostazioni di sicurezza dell'account. Visitare i seguenti collegamenti: Istruzioni per mantenere l'account Microsoft sicuro - Supporto tecnico Microsoft

Questa risposta potrebbe non risolvere direttamente il tuo problema, quindi non esitare a farmi sapere come va rispondendo di seguito.

I miei migliori auguri

Linda.W-MSFT | Specialista del supporto della community Microsoft