Cartella posta in arrivo non rimane al primo posto e va automaticamente sotto

Question

Da qualche giorno la cartella della Posta in Arrivo, mi si sposta sotto tutte le altre invece di stare "in testa" e anche se continuo a spostarla lei va sempre sotto.

Qualcuno ha avuto lo stesso problema?

Grazie mille.

Answer 1

Hi, Administration - Nest Group Network

Since we've found here's a new update as known issue for Outlook -Classic Outlook jumps in the message list when clicking an email or scrolling - Microsoft Support. Would you please check if it can give you a little help.

STATUS: INVESTIGATING

The Outlook Team is investigating this issue. We will update this topic as soon as a fix status is available.

WORKAROUND

To clear the bad state, switch to another folder in the message list and back. This should temporarily alleviate the issue.

Thanks for your understanding and cooperation.

Sincerely,

Alex | Microsoft Community Moderator.

Answer 2

Hi, Administration - Nest Group Network

Good day!

Thanks for posting into our community and we're glad to assist you.

According to your description, your given issue is similar to my another case from other customer, would you please have a check and confirm whether you're concerned with the same issue - Outlook keeps jumping down to old emails when I click on an email at - Microsoft Community.

If you have the same issue from above link, at this moment, would you please give some patience that Microsoft Outlook engineering team are working on this issue.

In addition, if your concern is different from the above case, would you please share your detailed version and account's type with us for further assistance - Qual è la versione di Outlook in uso? - Supporto tecnico Microsoft.

Thank you for your precious time and your kind understanding.

Please feel free to contact us and looking forward to your new updates.
Hope you everything is going well for you.