One note 2013 improvvisamente si chiude 3 secondi dopo l'avvio. come è possibile rimediare?

Question

One note 2013 improvvisamente si chiude 3 secondi dopo l'avvio. Come è possibile rimediare facendolo funzionare nuovamente?

Answer 1

La risposta è stata tradotta automaticamente. Di conseguenza, potrebbero esserci errori grammaticali o parole insolite.

Ciao Enrico Proserpio

Grazie per la vostra collaborazione nell'esecuzione  dei passaggi precedenti . 

Se i metodi di cui sopra non risolvono il problema, si consiglia di provare a disinstallare e reinstallare. È probabile che il file sia danneggiato. Inoltre, puoi anche provare a creare un nuovo account locale e provare nel nuovo ambiente dell'account:

Gestire gli account utente in Windows - Supporto tecnico Microsoft

In attesa delle vostre buone notizie!

Migliori saluti

Adrian.C-MSFT | Specialista del supporto della community Microsoft

Answer 2

What often helps is deleting the OneNote cache in

"C:\Users**<user>**\AppData\Local\Microsoft\OneNote\15.0\cache

It's equivalent to closing all notebooks. (BTW: AppData is a "hidden" folder).

Bernd

Answer 3

Dear Adrian,

first of all thank you!

I did what you suggested but to no outcome

1)   Repair Office Program

Attempt made. Unfortunately, no results for One Note

2)   Disable Add-ins

Done. No result

Disable unnecessary add-ins and restart OneNote

No add-ins to disable

3)   Reset OneNote Settings

Tried; One Note closes in three seconds

I hope to hear you again!

Greetings

Enrico

Answer 4

Hi Enrico Proserpio

Welcome to Microsoft Community.

I realize that you've encountered a problem with " OneNote 2013 ", and I understand how you feel. Don't worry, I'll do my best to help you.

Before encountering this issue, did you perform any operations, such as updating the system? We may need to identify the cause of OneNote crashing first. Are there any error messages when it crashes? If so, please provide an image, as it will help me better locate the problem and provide assistance. Additionally, you can try some of the following general methods, but they might not be effective. We'll need more information to provide more accurate solutions:

1. Repair Office Program

Office 2013 offers a built-in repair tool to fix corrupted program files. Here are the steps:

• Open the "Control Panel" and select "Programs" > "Programs and Features."
• Find "Microsoft Office 2013," right-click it, and select "Change."
• In the pop-up window, select "Repair," then choose "Quick Repair" or "Online Repair."
• Follow the prompts to complete the repair and restart your computer.

2. Disable Add-ins

Sometimes, OneNote add-ins or external applications may cause startup crashes. You can try disabling add-ins:

• Hold down the Ctrl key while opening OneNote to disable all add-ins.
• If it starts successfully, go to OneNote's "File" > "Options" > "Add-ins."
• In the "Manage" dropdown menu, select "COM Add-ins" and click "Go."
• Disable unnecessary add-ins and restart OneNote.

3. Reset OneNote Settings

Sometimes, OneNote configuration files may become corrupted. Try resetting OneNote settings:

• Open OneNote, press Ctrl+Shift+Esc to open Task Manager, and end all OneNote processes.
• Then press Win+R, type onenote /safemode, and start OneNote in safe mode, which will disable all add-ins and custom settings.
• If it starts in safe mode, try resetting OneNote or clearing settings.

Feel free to share updates with me on how things are progressing after you've completed the aforementioned steps. Should you have any questions or require clarification, do not hesitate to reach out to me. I‘d like to do my utmost to assist you.

Looking forward to your reply！

Best regards

Adrian.C-MSFT | Microsoft Community Support Specialist