non ricevo mail da alcuni indirizzi al mio account hotmail.it

Question

non ricevo mail da alcuni indirizzi al mio account hotmail.it

Answer 1

Hello Carlo,

Thank you for reaching out to Microsoft Q&A Support forum.

As mentioned above, you're experiencing issues with receiving emails from specific addresses to your Hotmail account. I can relate the inconveniences this may have caused, not to worry, I will do my best to assist.

**Here are the most common reasons why emails from certain addresses aren’t showing up in your Hotmail.it inbox:

**Focused Inbox Settings: Your inbox might be split into “Focused” and “Other” tabs. Some emails could be hiding in the “Other” tab.>Blocked Senders: You might have accidentally blocked some email addresses.

Inbox Rules: There could be rules set up that automatically move or delete emails from certain senders.

Storage Full: If your inbox is full, new emails won’t be delivered.

Email Forwarding: If you’ve set up forwarding to another account, emails might be going there instead.
Server Issues: Sometimes Microsoft’s servers have temporary issues that delay or block email delivery

**Here’s a step-by-step checklist to help you troubleshoot:

**Check Junk Folder Go to your Junk Email folder and look for missing messages. If you find any, mark them as “Not Junk.”

Check the “Other” Tab If you use Focused Inbox, switch to the “Other” tab to see if emails are landing there.

Review Blocked Senders Go to Outlook settings → Mail → Junk email → Check if any of the senders are blocked.

Inspect Inbox Rules Go to Outlook settings → Mail → Rules → Delete or adjust any rules that might be affecting delivery.

Check Storage Space Go to Settings → General → Storage. If it’s full, delete old emails to free up space.

Try a Different Browser or Device Sometimes browser extensions or device settings interfere. Try logging in from a different browser or device.

I hope these information helps!

Thank you for your time and understanding.

Best Regards,
Obyziotta / Microsoft Q&A Support Moderator