problemi per riscattare il codice Product Key.

Question

cosa significa:"Torna più tardi per riscattare il codice Product Key.

Codice di errore:

TokenStateScrapped

ID correlazione:

acb43958-6c47-426c-9f8b-0da89a74c744

Timestamp:

2025-10-30T13:26:41.282Z"

durante il processo di inserimento del product key di office home & business 2019?

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Did you purchase the Product key from a third-party retailer?

Support for Office Home & Business 2019 for Mac has already ended. Therefore, older product keys might not work when you try to redeem them through Microsoft’s servers. I recommend contacting the seller directly and exchanging it for the latest version of Office, such as Home & Business 2024 or an Office 365 subscription.

Reference:

https://support.microsoft.com/it-it/office/fine-del-supporto-per-office-2019-per-mac-f2cbba0a-0773-4b2c-b417-b20b5bb2c757