Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in these release notes has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
Dynamics 365 Product Insights enables organizations to transform their product development, marketing, sales, and support by acting on real-time insight into their customers’ usage and experience. In minutes, organizations can easily collect signals from their products and services and gain actionable insights tailored to their industry and strategy.
Product Insights transforms the product-related business processes from slow, reactive processes driven by manual customer feedback in a traditional “sell-and-forget” model into fast, proactive processes powered by automated observational data from the product itself. Product development teams can easily use Product Insights to make data-driven decisions and grow their business.
Product Insights provides out-of-the-box insights about the usage, performance, and health of products and services so businesses get value right away. Because businesses want signals and insights tailored to their product and strategy, Product Insights makes it easy for business users to create custom signals and custom insights.
Product Insights integrates seamlessly with Dynamics 365 Customer Insights as well as the rest of the Dynamics 365 suite so that customers can gain holistic and actionable insights into their customers, products, marketing, sales, and customer service.