Employee experience

Important

This article is for the legacy Workplace Analytics app and does not reflect functionality available on the updated Viva Insights platform. Access current documentation for Viva Insights advanced insights here: advanced insights documentation.

Microsoft Viva Insights has a My team page that shows manager's collaboration data about their team. The outcomes include data about Employee experience, which you can select in My team to see more details.

Research shows that happy employees help boost productivity and reduce turnover. These insights and suggestions can help you maintain positive employee experiences, such as evaluating how much time your team is working after hours on email or instant messages, and if your team is getting enough 1:1 time with you and other managers.

Best practices

To see what actions are recommended, select View best practices. For example, in Employee experience, select View best practices to see what’s recommended for Coaching and development.

About the insights

You can see more details about the insights by selecting the Information (i) icon next to the insight. The following describes how your team metrics are calculated to support these behavioral insights. With Teams like yours, you get comparable data from within your organization for context into broader organizational patterns. Today, "Team like yours" data is calculated as averages from peer manager teams. If you have only one peer team or no peer team, the company average is shown instead.

Insight	Team metric description	Metric average for your team and "teams like yours"
Coaching and development	One-on-one time is the number of meeting hours with only an employee and their manager. To account for various meeting frequencies, the total time is calculated for each employee per month and averaged over a week.	The average number of hours that managers spend in one-on-one meetings with all of their direct reports.
Email overload	Employees that spend over 10 hours in email each week. Email workload is the number of hours employees spend sending and receiving email.	Average number of hours spent sending and receiving email.
After-hours work	After-hours work is the number of hours employees spend in meetings and on email outside of working hours. This uses the working hours set in the employee's Outlook calendar settings.	Average number of total hours a team spent in meetings and on email outside of working hours.