맥에서 워드 사용 중에 한글 타자 느려짐.

Question

안녕하세요.

맥북에서 워드를 구독하고 사용중인데,

어느 순간부터 한글 타자가 딜레이 되고, 스크롤로 화면을 올리거나 내릴때도 딜레이가 됩니다.

버전은 모두 최신입니다.

Answer 1

Hi Ju S,

Thank you for reaching out. My name is Leo, a user just like you. I'd be happy to help you with your concern.

May I know what version of Microsoft Office you are currently using? May I also know if you still have an available software update on your Mac? Did you use any add-ins? What changes have you made that might be causing the issue? Does this issue occur in all Microsoft Office applications? How about other applications that are not related to Office; do they have the same issue? As part of the troubleshooting steps, I recommend repairing your Office applications by completely reinstalling their application packages. Follow the steps below:

"Follow the steps on this link to uninstall Office, you must select the correct version of Mac you are using to proceed. Link: https://support.microsoft.com/office/eefa1199-5b58-43af-8a3d-b73dc1a8cae3

After you have completely removed Office, follow the steps below to install the correct version:

1. Go to www.office.com and select Sign In if you are not already signed in.
2. Sign in with the account you associated with this version of Microsoft 365 or Office. This account can be a Microsoft account or a work or school account. Make sure you're using the account you used when you purchased Office.
3. Once signed in, from the Microsoft 365 home page, select Install Office to start the download.
4. When the download is complete, open the Finder, go to Downloads, and double-click the Microsoft Office installer.pkg file (the name may vary slightly).
5. On the first installation screen, select Continue to start the installation process.
6. Review the software license agreement, then click Continue.
7. Select Accept to accept the terms of the software license agreement.
8. Choose how you want to install Microsoft 365 and click Continue.
9. Review the disk space requirements or change the installation location, and then click Install.
10. Enter your Mac login password if prompted, then click Install Software. (This is the password you use to log into your Mac.)
11. The software will begin installing. Click Close when the installation is complete.

To activate:

1. Click the Launchpad icon in the Dock to display all your apps.
2. Click the Microsoft Word icon (or another Microsoft 365 or Office icon) in Launchpad.
3. The News window opens automatically when you start Word. Click Get started to start the activation."

After you completed all the steps, kindly try to access again your Microsoft Office and check if the issue was resolved.

I pulled the above steps from Official Microsoft Support website. For reference, here's the link below:

https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658#InstallSteps=Install_on_a_Mac

Your understanding and patience will be highly appreciated. I hope I provided a helpful information regarding your concern! Let me know if you have any further questions. Be safe always!

Best Regards,

Leo