Outlook 데이터 파일 복구(. PST 및 .ost)

Question

안녕하십니까 다름이 아닌 현재 명의도용과 바이러스해킹을 당하고있었던 진짜 계정 주인입니다 그래서 다름이아닌 계정복구좀 요청드립니다 경찰서에서도 모레쯤 연락 가실겁니다 이계정의 이름과 번호 등 다 제것과 일치하고 여기에 제 컴퓨터 등 계정들이 들어가있어서 8개월 가량 피해를 보았습니다 .
계정 복구좀 부탁드리고 계정락좀 부탁드리겟습니다

Answer 1

Hi, 지수 공

Good day!

Thanks for posting into our community and we're glad to assist you.

According to your description, I'm really sorry to hear about the trouble you're experiencing. 

First of all, would you please allow us to collect some detailed information as below:

• Could you please tell us which of your accounts is being subjected to identity theft and virus hacking?
• Can you also let us know what type of account is being targeted? Whether if it's a Microsoft 365 business account(@xxx.onmicrosoft.com/@yourdomain.com) or a personal account (ending in outlook.com/hotmail.com/live.com/msn.com) or another third-party POP/IMAP account?

If you're using an Office 365 for business account and it's being subjected to identity theft, please contact your administrator the sooner the better. Your organization's administrator reset MFA immediately - Microsoft Entra 다단계 인증을 위한 인증 방법 관리 - Microsoft Entra ID | Microsoft Learn.

Follow the Microsoft Official instructions - 손상된 전자 메일 계정에 응답 - Microsoft Defender for Office 365 | Microsoft Learn and then report it to Microsoft.

Thanks for your understanding and cooperation.

Hope you all the best.

Sincerely,

Alex | Microsoft Community Moderator.