내 Winodws 11 PC에서 캡처도구가 정상적으로 실행되지 않습니다. (자동으로 꺼짐)

Question

Windows 기본앱 캡처도구를 사용하면 캡처가 정상적으로 되지 않습니다.

캡처도구 실행 시캡처영역을 선택하게 되는데 영역을 선택하지 않아도 자동으로 꺼지며 캡처가 되지 않습니다.

캡처도구의 앱설정으로 들어가 복구/초기화를 진행해도 동일한 현상이 발생합니다.

대부분이 자동으로 꺼지고 간혈적으로 꺼지지않아 그 타이밍에 캡처를 진행합니다.

Answer 1

Hi Hyun Soo,

Thanks for your update! I'm glad the Snipping Tool mostly works after the update.

For the command error please make sure there’s a space between sfc and /scannow. Here's the correct way to enter it:

sfc /scannow

• Type cmd in the Start menu.
• Right-click Command Prompt > select Run as administrator.
• Then type: sfc /scannow and press Enter.

Warm regards,

Cherrelyn

Answer 2

Hi there,

I'm Cherrelyn, and I'm here to help.

Please try these suggestions:

1. Check for pending updates: Go to Settings > Windows Update and install any available updates.
2. Run System File Checker: Open Command Prompt as Administrator, then type: sfc /scannow This will repair any corrupted system files.
3. Reinstall the Snipping Tool:
   • Go to Settings > Apps > Installed apps, find Snipping Tool, uninstall it, then reinstall it from the Microsoft Store.
4. Try alternate launch: Press Windows + Shift + S to trigger the capture interface directly.

If the issue still persists after these steps, it might be caused by a background service conflict or third-party overlay software. Try performing a clean boot to isolate the cause.

I hope this helps and if you have any question please don't hesitate to leave a comment.

Warm regards,

Cherrelyn