블루투스 아이콘이 아예 사라졌습니다

Question

보기와 같이 블루투스 및 장치에 블루투스 버튼이 보이지 않습니다. 해결방법좀 알려주세요

Answer 1

Hi, I am an Independent Advisor, and welcome to Microsoft Q&A.

I understand your Bluetooth is gone.

Have you tried performing a hard reset?

Please follow the steps below.

Turn off the laptop.

Holding down the power button will cause the screen to shut off.

The power adapter should be unplugged.

Take the laptop's charger out.

If the battery is detachable, remove it.

To remove the battery, turn the laptop over and slide the battery release switch.

(If your battery is integrated, skip this step.)

Hold down the power button for 15 to 30 seconds.

Any residual electrical charge is drained in this way.

Reattach the charger and battery.

Restart the laptop.

Please check if the Bluetooth has been restored.