Thanks to you, I solved the problem. Thank you very much.
windows 업데이트 오류(0x80070005)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
salmon man
0
평판 포인트
윈도우를 업데이트하려고 하면
장치에서 중요한 보안 업데이트가 누락됐습니다. 업데이트가 완료될 수 있도록 장치 전원이 켜져있고 연결되어 있는지 확인해주세요. 라는 문장이 뜹니다. 오류 발생한지 일년 넘습니다. 오류코드 0x80070005
설정 - 시스템 -문제해결 -기타 문제 해결사 -windows 업데이트 후 문제해결사 실행 시 '문제를 찾아낼 수 없었습니다' 라고 뜹니다.
명령프롬프트에서 net stop wuauserv를 입력해도 해결이 안됩니다.(윈도우 업데이트 서비스가 시작되지 않았다고 뜸)
가장 최근 업데이트기록은 2024년 6월입니다.
KB5026372
이것과 관련이 있을까요?
가정용 Windows | Windows 11 | Windows Update
-
salmon man 0 평판 포인트
2025-07-27T10:11:53.5133333+00:00 windows 11/ version 22H2(OS build 22621.1702)
- Here are the steps I’ve tried to resolve the issue:
I searched for CMD, right-clicked it, and selected Run as administrator. Then, I entered the following commands in order.
net stop bits net stop wuauserv
net stop cryptsvc
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old ren ~~`
However, at the step where I typed
net stop wuauserv, I received a message saying that the Windows Update service was not started.I also ran the following commands in CMD:
Dism /online /cleanup-image /restorehealthandsfc /scannow.-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721 45,815 평판 포인트 독립 자문가2025-07-28T01:05:31.4933333+00:00 Thank you for your reply. You are still using version 22H2, which is several years older than the current release. The most effective way to fix the update issue is by performing a repair in-place upgrade while keeping your files and apps. This will update your system to the latest version.
Note: Before doing so, unplug all unnecessary external peripherals connected to your PC, and temporarily disable any third-party antivirus program to avoid interference.
- Click the 'Download now' button under 'Windows 11 Disk Image (ISO)' and save it to your computer: https://www.microsoft.com/software-download/windows11 (Click the third 'Download Now' button.)
- Run the downloaded file and select 'Yes' when prompted by User Account Control (UAC).
- Accept the Microsoft Software License Terms if you agree.
- On the 'What do you want to do?' screen, select 'Upgrade this PC now' and click 'Next.'
(This stage will download, verify, and create the Windows 10 or 11 installation media.) It will take some time to complete.
- Under 'Choose what to keep,' select 'Keep personal files and apps,' then click 'Next.'
- Click 'Install,' and the installation will begin. (This process will take some time, so please be patient.)
의견을 남기려면 로그인하세요. -
Estrella721 45,815 평판 포인트 독립 자문가
2025-07-27T09:43:30.0966667+00:00 Hi,
- What current Windows version and build are you using? In the search bar, type Winver and hit Enter. Please share a screenshot of that window.
- Could you list the troubleshooting steps you've tried to avoid repeating them, if any?