I did not receive an email with the product key after purchasing Windows 11.

Question

My @daum.net account was inactive, so I couldn't check the email I received after purchasing Windows 11 Home. It's now activated, so please resend the email. Thank you. If there's another way to retrieve my product key, please let me know.

Answer 1

Hello,

Thank you for the posting your query on the Microsoft Q&A.

As per your provided information in the question, your email account was inactive at the time of purchase and is now reactivated, here’s what you can do to retrieve your Windows 11 product key:

Check Your Microsoft Account Order History:

• If you purchased Windows 11 directly from Microsoft:
• Visit https://account.microsoft.com/billing/orders and sign in with the Microsoft account used during purchase. Locate your Windows 11 order and click View Details — the product key may be listed there.
• If the license is digital, it will be automatically linked to your Microsoft account and not require a key.
• Check for Digital License Activation
• If your Windows 11 copy was activated using a digital license: Go to Settings > System > Activation. If it says, Windows is activated with a digital license linked to your Microsoft account, you don’t need a product key.

Please go through this link to read about find your product key: Find your Windows product key

I hope you will get help with provided above resources.

Have a great day!

Best regards

Roop green

Microsoft Q&A Moderator