I can't get a refund of Azure. Can you help me?

Question

I accidentally made a purchase on July 30, 2025. I'm trying to get a refund, but the process isn't working. Can you please help me with this?

1. Subscription: Azure Subscription 1 (<removed PII>)
2. Billing Account: <removed PII>
3. Billing Profile: <removed PII>

Answer 1

 Hello YooAn Hwang,

You mentioned that you accidentally purchased an Azure subscription on July 30, 2025, and are attempting to get a refund. You would like guidance on how to resolve this and successfully request a refund.

To get more information on any query related to refund, you can raise the Azure Billing Support request. This ensures your request is reviewed by a support engineer, who can confirm refund eligibility based on your subscription type and purchase date.

If you need assistance raising a support request for this issue, you can refer to the similar question answered below, it may provide helpful guidance 

How do I get refund for Azure subscription fee? Subscription should be stopped in Jan. But the fees are deducted from my bank account - Microsoft Q&A

Please let me know if you face any challenge here, I can help you to resolve this issue further.