Microsoft 365 Family 환불이 안됩니다

Question

환불처리됐다고 하는데 카드내역에서는 취소처리가 안되어있습니다 카드사마다 환불되는 기간이 있나요?

Answer 1

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with billing-related concerns.

There isn’t a fixed refund period for each card company, as processing times can vary. Usually, it can take a few business days, but some banks may take longer. If it’s been several business days and the refund still isn’t showing, I’d suggest reaching out to Microsoft Support or your bank so they can check the status for you.

To contact Microsoft Support via live chat:

• Here is the link: https://support.microsoft.com/home/contact
• Type this keyword and press Enter: Contact Support.
• At the bottom, click "Sign in to contact support" and sign in with your Personal Microsoft account (Not work or school account), or click "Contact Support" if you're already signed in.
• In Product and services, select "Windows".
• In Category, select "Technical support."
• Click "Chat with a support agent in your web browser".

Should you need further information please let me know.

Click "Add comment" to let me know.

Regards,

John J.D.