Window 10에서 11로 업데이트

Question

Windows 11, version 23H2

다운로드 중인데 12퍼센트에서 멈춰있어요

해결방안 알려주세요.

Answer 1

Hi, I'm Julian. How long has it been stuck at 12%? Has it been more than an hour? If so, you may try these steps:

1. Restart your PC and try the update again through Settings > Update and Security > Windows Update.
2. Run the Windows Update Troubleshooter here https://support.microsoft.com/en-gb/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd.
3. Free up space on your drive and disconnect unnecessary USB devices before retrying.
4. If it still won't progress, you can use the Windows 11 installation Assistant. Click here https://www.microsoft.com/en-us/software-download/windows11.

The provided link is in English, please use a translator tool if needed.

Hope this helps.