Clipchamp app infinite loading bug pz help

Question

1. You are currently experiencing the following issues when using the Clipchamp app in a Windows 11 environment: - Symptom: When I open a project in the app, it will continue to load indefinitely, the video thumbnail will be grayed out and the edit screen won't open. - Environment: - Operating system: Windows 11 - Clipchamp App Version: Latest version installed by Microsoft Store - Attempted Workaround: - Initialize apps and delete cache - Uninstall and reinstall the app completely - Check Windows Update - Internet connection stabilization - Result: I've tried all of the above methods, but the symptoms are the same. - Note: If you access the Clipchamp web version with the same account, the project will open normally. In conclusion, it appears to be a bug where infinite loading occurs only in the app version.

Answer 1

Hello,

Good on you for trying multiple troubleshooting steps, here are some more that you can try.

Try running the app in administrator mode, right click and run as admin.

You can also try running it in compatibility mode, right click on clipchamp, go to properties and go to compatibility, change the settings around and see what compatibility options work.

Another poster suggests to reset the network settings.

Open command prompt as admin and run these commands.

  ipconfig /release

  ipconfig /renew

  ipconfig /flushdns

  ipconfig /registerdns

  netsh int ip reset

  netsh winsock reset

  netsh winhttp reset proxy

These should reset your network settings and allow clipchamp to run.

Hope this helps,

JC