Can't access the run queue of a gateway


This article covers topics related to legacy systems. Migrate your flows created with these solutions to Power Automate for desktop or delete them.

  • Selenium IDE is deprecated and will no longer work after February 28th, 2023.
  • Windows recorder (V1) is deprecated and no longer works.

This article provides a resolution to an issue where you don't have access to the run queue of a gateway in Microsoft Power Automate.

Applies to:   Power Automate
Original KB number:   4598445


You can't access the run queue from the See in run queue contextual menu in Microsoft Power Automate. An empty state is shown instead.

Verifying issue

You need to check that you have access to the machine or gateway that the desktop flow is executed on.

Check to see whether you have access to the machine or gateway.


To solve this issue, you need to ask the owner of the gateway to share the gateway with you.