Compatibility with Microsoft Dynamics CRM 2016
This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2016.
Applies to: Microsoft Dynamics CRM 2016
Original KB number: 3124955
Introduction
This article focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support, and supplements the information in the Microsoft Dynamics CRM Implementation Guide. But it doesn't indicate Microsoft Dynamics CRM compatibility for all products.
More information
The products that have a status of TBD are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.
The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2016. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.
| Product | Minimum CRM version | CRM build number | Status |
|---|---|---|---|
| .NET Framework 4.0 | RTM | 8.0.0.1088 | Compatible |
| .NET Framework 4.5 | RTM | 8.0.0.1088 | Compatible |
| .NET Framework 4.5.1 | RTM | 8.0.0.1088 | Compatible |
| .NET Framework 4.5.2 | RTM | 8.0.0.1088 | Compatible |
| .NET Framework 4.6 | RTM | 8.0.0.1088 | Compatible |
| Apple Safari (latest publicly released version) running on Mac OS X 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite), or Apple iPad | RTM | 8.0.0.1088 | Compatible |
| Active Directory Federation Services in Windows Server 2008 (AD FS 2.0) | RTM | 8.0.0.1088 | Compatible |
| ActiveDirectoryFederationServicesinWindowsServer2008 R2 | RTM | 8.0.0.1088 | Compatible |
| Active Directory Federation Services in Windows Server 2012 | RTM | 8.0.0.1088 | Compatible |
| Active Directory Federation Services in Windows Server 2012 R2 | RTM | 8.0.0.1088 | Compatible |
| Active Directory Federation Services in Windows Server 2016 | Dynamics 365 | Not Compatible | |
| Azure virtual machines Microsoft server software support for Azure virtual machines | RTM | 8.0.0.1088 | Compatible - Requires Azure Premium Storage |
| Citrix (XenApp) 6.5 | RTM | 8.0.0.1088 | Compatible |
| Citrix (XenApp) 7.0 up to 7.18 | RTM | 8.0.0.1088 | Compatible |
| CRM 2011 for Outlook Client | - | - | Not Compatible |
| CRM 2013 for Outlook Client | - | Not Compatible | |
| CRM 2015 for Outlook Client (No Offline Capabilities) | RTM | 8.0.0.1088 | Compatible |
| CRM 2016 for Outlook Client | RTM | 8.0.0.1088 | Compatible |
| Exchange Online (E3 SKU Only) | RTM | 8.0.0.1088 | Compatible |
| Exchange Server 2003 | - | - | Not Compatible |
| Exchange Server 2007 | - | - | Not Compatible |
| Exchange Server 2010 Standard | RTM | 8.0.0.1088 | Compatible |
| Exchange Server 2010 Enterprise | RTM | 8.0.0.1088 | Compatible |
| Exchange Server 2013 Standard | RTM | 8.0.0.1088 | Compatible |
| Exchange Server 2013 Enterprise | RTM | 8.0.0.1088 | Compatible |
| Exchange Server 2016 | RTM | 8.0.0.1088 | Compatible |
| Web application requirements for Microsoft Dynamics 365 | RTM | 8.0.0.1088 | Compatible |
| IIS 7.0 | - | - | Not Compatible |
| IIS 7.5 | - | - | Not Compatible |
| IIS 8.0 | RTM | 8.0.0.1088 | Compatible |
| IIS 8.5 | RTM | 8.0.0.1088 | Compatible |
| IIS 10.0 | RTM | 8.0.0.1088 | Compatible |
| Internet Explorer 7 | - | - | Not Compatible |
| Internet Explorer 8 | - | - | Not Compatible |
| Internet Explorer 9 | - | - | Not Compatible |
| Internet Explorer 10 on Windows 8, or Windows 7 (no longer supported) | RTM | 8.0.0.1088 | Compatible |
| Internet Explorer 11 on Windows 10, Windows 8.1, or Windows 7 | RTM | 8.0.0.1088 | Compatible |
| Microsoft Dynamics CRM 2015 Email Router | - | - | Not Compatible |
| Microsoft Dynamics CRM 2016 Email Router | RTM | 8.0.0.1088 | Compatible |
| Microsoft Edge on Windows 10 | RTM | 8.0.0.1088 | Compatible |
| Microsoft SharePoint 2007 | - | - | Not Compatible |
| Microsoft SharePoint 2010 SP2 (all editions) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SharePoint Foundation 2013 | RTM | 8.0.0.1088 | Compatible |
| Microsoft SharePoint 2013 | RTM | 8.0.0.1088 | Compatible |
| Microsoft SharePoint 2016 (Server-based Integration only) | Dynamics 365 | 8.2.0.0749 | Compatible |
| Microsoft SQL Server 2005 | - | - | Not compatible |
| Microsoft SQL Server 2008 (all versions) | - | - | Not compatible |
| Microsoft SQL Server 2008 R2 (all versions) | - | - | Not compatible |
| Microsoft SQL Server 2012 Enterprise SP1 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2012 Business Intelligence SP1 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2012 Standard SP1 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2012 Developer SP1 (x64)(for non-production use only) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Express 2012 (x86 only) (CRM for Outlook 2016) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2014 Enterprise with Service Pack 2 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2014 Business Intelligence with Service Pack 2 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2014 Standard with Service Pack 2 (x64) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2014 Developer with Service Pack 2 (x64) (for non-production use only) | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2016, Developer, with Cumulative Update 2 (CU2) (for non-production use only) Must have updates installed from Update Catalog | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2016, Standard with Cumulative Update 2 (CU2) Must have updates installed from Update Catalog | RTM | 8.0.0.1088 | Compatible |
| Microsoft SQL Server 2016, Enterprise with Cumulative Update 2 (CU2) Must have updates installed from Update Catalog | RTM | 8.0.0.1088 | Compatible |
| Mozilla Firefox (latest publicly released version) running on Windows 10, Windows 8.1, Windows 8, or Windows 7 | RTM | 8.0.0.1088 | Compatible |
| Office 2003 | - | - | Not Compatible |
| Office 2007 | - | - | Not Compatible |
| Office 2010 (Cached-Exchange Mode Only) | RTM | 8.0.0.1088 | Compatible |
| Office 2013 (Cached-Exchange Mode Only) | RTM | 8.0.0.1088 | Compatible |
| Office 2016 (Cached-Exchange Mode Only) | RTM | 8.0.0.1088 | Compatible |
| Office 365 (Cached-Exchange Mode Only) | RTM | 8.0.0.1088 | Compatible |
| Windows 7 Service Pack 1 (for clients) | RTM | 8.0.0.1088 | Compatible |
| Windows 8.0 (for clients) | RTM | 8.0.0.1088 | Compatible |
| Windows 8.1 (for clients) | RTM | 8.0.0.1088 | Compatible |
| Windows 10 (for clients) | RTM | 8.0.0.1088 | Compatible |
| Windows Server 2003 | - | - | Not compatible |
| Windows Server 2008 (all versions) | - | - | Not compatible |
| Windows Server 2008 R2 (all versions) | - | - | Not compatible |
| Windows Server 2012 Foundation | - | - | Not compatible |
| Windows Server 2012 Essentials | - | - | Not compatible |
| Windows Server 2012 Datacenter | RTM | 8.0.0.1088 | Compatible |
| Windows Server 2012 Standard | RTM | 8.0.0.1088 | Compatible |
| Windows Server 2012 R2 Datacenter | RTM | 8.0.0.1088 | Compatible |
| Windows Server 2012 R2 Standard | RTM | 8.0.0.1088 | Compatible |
| Windows Server 2016 | Dynamics 365 | 8.2.0.0749 | Compatible |
| Windows Small Business Server | - | - | Not compatible |
| Windows Vista (for clients) | - | - | Not Compatible |
For a list of mobile supportability with Microsoft Dynamics CRM 2016, visit Support for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM.
Note
The CRM for Outlook client doesn't support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
For more information about System Requirements, see the Microsoft Dynamics 365 system requirements and required technologies section of the Microsoft Dynamics CRM 2016 Implementation Guide.