Registration (95.250.00) screen won't open in Microsoft Dynamics SL

This article provides a solution to an issue where Registration screen won't open after you upgrade Microsoft Dynamics SL.

Applies to:   Microsoft Dynamics SL 2015, Microsoft Dynamics SL 2011
Original KB number:   3147682

Symptoms

After you upgrade Microsoft Dynamics SL, you then try to open the Registration (95.250) screen. However it doesn't open.

Cause

This problem occurs where there are registration records remaining from the previous Dynamics SL version.

Resolution

To resolve this issue, delete the previous version registration records. To do it, run the follow against the Microsoft Dynamics SL system database:

Delete from Registration

Delete from Registdetail

Delete from SLdata