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Get support for your Dynamics 365 product

  • Artikel

Organizations that use Dynamics 365 apps can get technical support for any issues that they may experience. This article provides information about where you find technical support or billing support for your Dynamics 365 product.

Tip

Find content to help you troubleshoot Dynamics 365 before you request support. Learn more at Help us help you and Microsoft Dynamics 365 troubleshooting.

Technical and community support

The way to get support for a given Dynamics 365 product varies. Check the following table for options.

Product Support options Community support
Business Central Technical Support Business Central Community
Commerce Technical Support Commerce Community
Customer Insights Technical Support Customer Insights Community
Customer Service Technical Support Customer Service Community
Field Service Technical Support Field Service Community
Finance Technical Support Finance Community
Fraud Protection Technical Support Fraud Protection Community
Guides Technical Support Guides Community
Human Resources Technical Support Human Resources Community
Project Operations Technical Support Project Operations Community
Remote Assist Technical Support Remote Assist Community
Sales Technical Support Sales Community
Supply Chain Management Technical Support Supply Chain Management Community

For more information about choosing a support plan, see support plans. For information about which languages you can expect to get support in, see Support for Microsoft Power Platform and Dynamics 365 apps.

Billing support

Billing support for the Dynamics 365 products varies by the license you are using. For questions about your subscription, see the appropriate Licensing guide.

  • For Dynamics 365 Sales, Customer Service, Field Service, Marketing, and Project Service Automation billing support, see Purchasing and billing FAQs in the Microsoft Power Platform admin guide.

  • For billing support for solutions with finance and operations apps, if you believe that you are owed a credit based on the Service Level Agreement, contact phone support.