Can't download Forza Horizon 5

Question

Whenever I start the download of the game it instantly gives me an error and tells me it has failed. I have tried everything from reinstalling game services, giving access to AppData folder, searching for people with the same error code and restarting the ms store app in apps & features. Today it's still not fixed but I got a different error code:

Code: 0x80070424

I've also tried isntalling on different devices where I get the same problem but a different error code.

Other code:

Code: 0x80070005 (if I remember correctly)

Answer 1

Thanks for the reply. You cannot restore the services if you don't know which is missing. However, a RI should work.

A repair Install keeps everything including Files and applications and reinstalls Windows.

How to Repair Install Windows 10

http://www.yourwindowsguide.com/2016/06/how-to-...

Repair Install Windows with an InPlace Upgracde

http://www.tenforums.com/tutorials/16397-repair...

The best and the easiest way is to use first method in the first article.

Standard 3rd party link disclaimer:

There may be links to non-Microsoft websites that would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

Answer 2

Hi Dutch_G

How are you? I hope you are doing good.

I am Juliet and It's my pleasure to help you today.qXAD ASEAD

I know how frustrating this may be for you but I'll do my very best to help you :)

I would suggest you Try to Run the troubleshooting:

Go to Settings > Update & security > Troubleshoot >Windows Store Apps >Run the troubleshooter

Try to download it again.

I hope it helps! Let me know the results.

Please Let me know if you have more questions or the above method didn't work for you, I'll be more than happy to assist you further :)

Answer 3

Hello Louie

I hope you're doing well too.

Thank you very much for the help but unfortunatly the problem hasn't been resolved.

This is the error I'm currently recieveing when my download failed:

Code: 0x80070424

Answer 4

Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with downloading Forza 5. I would suggest you to try each solution below to fix the issue.

If troubleshooter didn't find any issues, try the following solutions below

Solution 1 - Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

Solution 2 - Re-register All Store apps (If get many Reds, you can just ignore it)

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Hope this helps and looking forward for good results.

Kind regards,

Louie

Answer 5

Dear Juliet

Thank you for your response but unfortunatly this hasn't fixed the problem.

The troubleshooter tells me it coulden't identify any problems