Can't download Forza Horizon 5

Question

Whenever I start the download of the game it instantly gives me an error and tells me it has failed. I have tried everything from reinstalling game services, giving access to AppData folder, searching for people with the same error code and restarting the ms store app in apps & features. Today it's still not fixed but I got a different error code:

Code: 0x80070424

I've also tried isntalling on different devices where I get the same problem but a different error code.

Other code:

Code: 0x80070005 (if I remember correctly)

Answer 1

As expected :) Thank you for letting us know.

Answer 2

Thank you very much

After re-installing windows forza is now successfully installing.

Thank you so much for your help

Answer 3

Hello Sumit

No I do not remember deleting anything apart from deleting gameservice and reinstalling it because that happened to be my previous problem.

Maybe it could be that one of the commands I used deleted one of these but that seems unlikely.

Is there a way to check if these are still intact?

Thank you for your help

Answer 4

Hello Dutch,

I am Sumit here to assist you with this question.

The error code indicates a necessary service is deleted.

as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x424

for hex 0x424 / decimal 1060

ERROR_SERVICE_DOES_NOT_EXIST winerror.h

The specified service does not exist as an installed

service.

Do you remember deleting any of services in the console?

1. Windows update
2. Background Intelligence Transfer service
3. Microsoft Store Install service

etc?

Answer 5

I'm sorry if the steps didn't work. It seems that the issue is complex than what I expected.

It may be best if I release your question to other advisors so they can take a look at it and let them share some other ways that can fix the issue.

You take care and keep safe always.

Sincerely,

Louie