Mails vanuit gmail komen niet aan in hotmail

Question

Als iemand een mij een mail stuurt vanuit g mail komt deze nooit aan in mijn hotmail account

hoe kan ik dit oplossen?

wordt nu erg hinderlijk doordat er een paar kennissen alleen gmail hebben

Answer 1

Hi! Sorry to hear you’re having trouble with this. Could you please confirm with the users whether they received a failure notification email? If they did, ask them to share the reason stated in the notification for the failed delivery.

Also, please check your Spam folder to ensure the emails weren’t mistakenly filtered there. Sometimes, new emails from external servers can be flagged as spam.

• Go to Outlook.com > Settings > Mail > Junk email > Safe senders and domains. Add Gmail address or gmail.com to whitelist.   
• In Outlook, navigate to Mail > Rules, then delete or modify any rules that might inadvertently discard Gmail messages.
• Under Junk email settings, confirm no Gmail addresses or domains are mistakenly blocked.