Mio

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General Data Handling Security Compliance Privacy Identity

Last updated by the developer on: September 16, 2024

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General information

Information provided by Message.io to Microsoft:

Information	Response
App name	Mio
ID	WA200001498
Office 365 clients supported	Microsoft Teams
Partner company name	Message.io
Company's website	https://m.io
App's Terms of Use	https://m.io/terms
Core functionality of the app	Stay in Microsoft Teams and chat with teams who use Slack, Webex, or Zoom Team Chat.
Company headquarter location	United States of America
App info page	https://www.m.io/product
What is the hosting environment or service model used to run your app?	Iaas
Which hosting cloud providers does the app use?	Aws
Customer support contact.	support@m.io

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by Message.io about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information	Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device?	Yes
What data is processed by your app?	User Profile, Chat Messages, Group Info, Channel Info
Does the app support TLS 1.1 or higher?	Yes
Does the app or underlying infrastructure store any Microsoft customer data?	Yes
What data is stored in your databases?	Name, Email, Chat Meta Data, Auth Tokens
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored?	United States of America
Do you have an established data rentention and disposal process?	Yes
How long is data retained after account termination?	Less than 30days
Do you have an established data access management process?	Yes
Do you transfer customer data or customer content to third parties or sub-processors?	Yes
Do you have data sharing agreements in place with any third party service you share Microsoft customer data with?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information from the Microsoft Cloud App Security catalog appears below.

Information	Response
Do you perform annual penetration testing on the app?	Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy?	Yes
Does your environment use traditional anti-malware protection or application controls?	TraditionalAntiMalware, ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities?	Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches?	Yes
Do you carry out patch management activities according to your patching policy SLAs?	Yes
Does your enviroment have any unsupported operating systems or software?	No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it?	Yes
Do you have a firewall installed on your external network boundary?	Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production?	Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer?	Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10?	Yes
Multifactor Authentication (MFA) enabled for:	CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts?	Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app?	Yes
Do you have event logging set up on all system components supporting your app?	Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events?	Yes
When a security event is detected are alerts automatically sent to an employee for triage?	Yes
Do you have a formal information security risk management process established?	Yes
Do you have a formal security incident response process documented and established?	Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)?	Yes
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)?	No
Does the app comply with Service Organization Controls (SOC 1)?	N/A
Does the app comply with Service Organization Controls (SOC 2)?	Yes
Which SOC 2 certification did you achieve?	type2
Most recent SOC2 certification date	2023-10-31
Does the app comply with Service Organization Controls (SOC 3)?	No
Do you carry out annual PCI DSS assessments against the appand its supporting environment?	N/A
Is the app International Organization for Standardization (ISO 27001) certified?	No
Does the app comply with International Organization for Standardization (ISO 27018)?	No
Does the app comply with International Organization for Standardization (ISO 27017)?	No
Does the app comply with International Organization for Standardization (ISO 27002)?	No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant?	No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)?	No
Does the app comply with Children's Online Privacy Protection Act (COPPA)?	No
Does the app comply with Sarbanes-Oxley Act (SOX)?	No
Does the app comply with NIST 800-171?	No
Has the app been Cloud Security Alliance (CSA Star) certified?	No

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)?	Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data?	Yes
Privacy Policy URL	https://m.io/privacy
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact?	No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)?	No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws?	No
Does the app collect or process data from minors (i.e., individuals under the age of 16)?	No
Does the app have capabilities to delete an individual's personal data upon request?	Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request?	No
Does the app provide individuals the ability to correct or update their personal data?	Yes
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.?	Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist?	Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication?	No
Does your app support Conditional Access policies?	No
If your app does not use one of the above libraries, what authentication library or libraries does it use?	Secure OAuth 2.0 Authorization Code Grant Flow
Does your app support Continuous Access Evaluation (CAE)	N/A
Does your app store any credentials in code?	No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs?	No

Data access using Microsoft Graph

Graph Permission	Permission Type	Justification	Microsoft Entra App ID
AppCatalog.Read.All	application	Allows Mio to check if the application is installed in the app catalog.	79be4747-9941-4e64-93ef-c3c11127d8ad
Channel.Create	application	Allows Mio to create channels in selected Teams.	79be4747-9941-4e64-93ef-c3c11127d8ad
Channel.ReadBasic.All	application	Allows Mio to import all the channels from selected Teams.	79be4747-9941-4e64-93ef-c3c11127d8ad
ChannelMember.ReadWrite.All	application	Allow Mio to list the members of a channel and add new members	79be4747-9941-4e64-93ef-c3c11127d8ad
ChannelMessage.Read.All	application	Allows Mio to read all connected channel messages .	79be4747-9941-4e64-93ef-c3c11127d8ad
ChannelMessage.Send	delegated	Allows Mio to send messages as the signed in user in channels.	79be4747-9941-4e64-93ef-c3c11127d8ad
Chat.Read.All	application	Allows Mio to read all connected DM and group chat messages.	79be4747-9941-4e64-93ef-c3c11127d8ad
Chat.ReadWrite	delegated	Allows Mio to send/edit and soft delete messages as the signed in user in DM's and group chats.	79be4747-9941-4e64-93ef-c3c11127d8ad
Files.ReadWrite	delegated	Allows Mio to upload a file on behalf of the signed in user and send an invitation to another user.	79be4747-9941-4e64-93ef-c3c11127d8ad
Group.Read.All	application	Allows Mio to create a subscription to group changes	79be4747-9941-4e64-93ef-c3c11127d8ad
GroupMember.Read.All	application	Allows Mio to read group membership to keep channel membership rosters up to date.	79be4747-9941-4e64-93ef-c3c11127d8ad
GroupMember.ReadWrite.All	application	Allows Mio to add new members to the selected Team.	79be4747-9941-4e64-93ef-c3c11127d8ad
Organization.Read.All	application	Allows Mio to read your organization details to set up the account.	79be4747-9941-4e64-93ef-c3c11127d8ad
Sites.ReadWrite.All	application	Allows Mio to fetch files and upload in channels	79be4747-9941-4e64-93ef-c3c11127d8ad
Team.Create	application	Allows Mio to create new Teams (Groups).	79be4747-9941-4e64-93ef-c3c11127d8ad
Team.ReadBasic.All	both	Allows Mio to show all the Teams when connecting the platform so the user can select which teams they would like to import.	79be4747-9941-4e64-93ef-c3c11127d8ad
TeamsAppInstallation.ReadWriteForTeam.All	application	Allows Mio to install/uninstall the app from Teams	79be4747-9941-4e64-93ef-c3c11127d8ad
TeamsAppInstallation.ReadWriteForUser.All	application	Allows Mio to install the app to a user so that Mio can send messages (prompts) to the user.	79be4747-9941-4e64-93ef-c3c11127d8ad
User.Read	delegated	Allows Mio to access the signed in users profile for identification purposes.	79be4747-9941-4e64-93ef-c3c11127d8ad
User.ReadWrite.All	application	Allows Mio to read basic information (email, name and avatar) about users in selected Teams.	79be4747-9941-4e64-93ef-c3c11127d8ad
offline_access	delegated	Allows Mio to keep the access token refreshed after successful authentication	79be4747-9941-4e64-93ef-c3c11127d8ad

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!