Summary

Completed

Power Virtual Agents empowers teams to quickly and easily create powerful chatbots using a guided no-code graphical experience—all without the need for data scientists or developers.

This module covered the following concepts:

  • How to create a chatbot for the first time

  • How to add topics to your chatbot

  • How to test content changes in real time

  • How to publish your chatbot

  • How to analyze the performance of your chatbot