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PC randomly restarts

Anonimowe
2024-12-14T09:43:34+00:00

One week ago I have changed my CPU cooler. Since that moment I have been experiencing issues with my PC. I had blue screens, weird lags and my pc was rebooting randomly on it's own. I have updated my drivers which has solved the issue for some time, but they came back. I reinstalled windows which fixed the issue for 2 days, then the issues came back. Tho this time it's only my PC randomly rebooting.

My specs are:

GPU: Nvidia Geforce GTX 1650

CPU: AMD Ryzen 3 Pro 4350G

RAM: Kingston Fury Beast (16GBx2) DDR4

Motherboard: A520 Aorus Elite

Windows dla domu | Windows 10 | Wydajność i błędy systemu

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Odpowiedzi: 7

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  1. Sakiko 37,410 Punkty reputacji Niezależny doradca
    2024-12-14T10:15:09+00:00

    Hello, I'm here to help.

    I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

    If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

    Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEMORY.DMP", which contains almost all information about your system.

    Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you(UTC +8). As a result, replies may be delayed and I may respond minutes to hours later.

    Komentarze: 0
  2. Anonimowe
    2024-12-14T11:42:38+00:00
    Komentarze: 0
  3. Sakiko 37,410 Punkty reputacji Niezależny doradca
    2024-12-14T19:16:43+00:00

    Thank you for the information, but my access is denied, please check the permission settings.

    Komentarze: 0
  4. Anonimowe
    2024-12-14T19:19:52+00:00

    Should be working now

    Komentarze: 0
  5. Sakiko 37,410 Punkty reputacji Niezależny doradca
    2024-12-15T04:43:39+00:00

    Thanks for the update.

    The information you have provided indicates a problem with the system kernel, usually caused by a driver, which we need to verify further. Please first create a restore point for your system, then please refer to this article: https://learn.microsoft.com/en-us/windows-hardw... to enable driver verifier. In the third step select "Automatically select all drivers installed on this computer", wait for a couple of new blue screens and then collect 2-3 new dump files and share the new dump files with me.

    If the computer has any automatic overclocking features enabled (including XMP, PBO, etc.) or manual overclocking, please restore the defaults first.

    Driver verifier puts heavy pressure on the drivers in your system to troubleshoot drivers that are in poor condition or misbehaving. It is normal for your computer to run slowly after driver verifier is turned on. The computer will also crash more frequently and generate dump files during this process.

    If your system fails to boot after driver verifier is turned on or enough dump files are generated, please restore via the restore point.

    Komentarze: 0