Errors 0x80070424 or 0xc1900101 - 0x30004 when trying to reinstall/update

Question

Hi,

My main problem is I can't update Xbox app, and without it, I cannot use it. When I try to do that Windows Store shows error and says Kod: 0x80070424 CV: i62nAY/EckGeLIHVlIUdKg. The same error code is also visible when I try to use Windows Update (it's not working for more than a year I see - the last updates are from March 2023).

I tried troubleshooting Windows Update, no success. I tried to reinstal Windows (both with media installation tool and with an ISO disc), but then it shows error 0xc1900101 - 0x30004 "The installation failed in the FIRST BOOT phase with an error during INSTALL RECOVERY ENVIRONMENT".

Is there any solution that does not involve formatting and doing a clean install of Windows?

Thank you for your help.

Answer 1

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor