Onedrive microsoft family

Question

Hello,

I have a problem. 5 day's ago I buy microsoft family subscription.

My family members doesn't have 1tb in onedrive. There are have all packets microsoft (word, excel...) but in onedrive is available only 5gb.

I wrote in microsoft supports 3 times but still I don't have answer, what's is wrong and there are telling me: we can't help.

Someone knows, where i can write to help me or active family packet in onedrive?

All members checking onedrive cloud in laptop(windows 11), mobile app and website.

They are logout and login again, logout and wait 2 day's. Delete all files more than 100mb and other actions.

Answer 1

Dlaczego na polskim forum piszesz po angielsku.

Ma ono regionizację co wynika nie tylko z urla ale i wypowiedzi na tym forum.